| Location |
MAIN |
| Item Call Number |
HE 8789 .P6 H43 2010 |
| Copynumber |
1 |
| Status |
Available |
| Barcode |
15694 |
| International Standard Book Number |
- International Standard Book Number - 9789718610596
|
| Library Of Congress Call Number |
- Classification number - HE 8789 .P6
- Item number - H43 2010
|
| Main Entry |
- Personal name - Hechanova, Ma. Regina M.
|
| Title Statement |
- Title - 1-800-Philippines :
- Remainder of title - understanding and managing the Filipino call center worker /
- Statement of responsibility, etc - Ma. Regina Hechanova-Alampay.
|
| Varying Form Of Title |
- Title proper/short title - One-eight hundred-Philippines
|
| Publication, Distribution, Etc. (imprint) |
- Place of publication, distribution, etc - Quezon City, Philippines :
- Name of publisher, distributor, etc - Institute of Philippine Culture, Ateneo de Manila University,
- Date of publication, distribution, etc - 2010.
|
| Physical Description |
- Extent - xiv, 124 p. :
- Other physical details - ill. ;
- Dimensions - 23 cm.
|
| Series Statement |
- Series statement - IPC culture and development series ;
- Volume number/sequential designation - no. 6
|
| Bibliography, Etc. Note |
- Bibliography, etc - Includes bibliographical references (p. 114-123).
|
| Formatted Contents Note |
- Formatted contents note - Nature of call center work -- Emotional labor -- 24/7: The impact of night work on the call center agent -- Pinoy by day, Kano by night -- Revolving door -- Selecting and developing call center workers -- Managing Philippine call centers
|
| Subject Topical Term |
- Topical term or geographic name as entry element - Call centers
- Geographic subdivision - Philippines.
|
| Corporate Name |
- Corporate name or jurisdiction name as entry element - Ateneo de Manila University.
- Subordinate unit - Institute of Philippine Culture.
|
